5.5 Discrepancies

  • Deliveries that have not been announced cannot be processed
  • It is not permitted to add items/packets/pallets to shipments not mentioned on the relevant packing list


Quantity: If there is a shortage on the delivery, wehkamp shall report this within two working days (in the case of direct deliveries to wehkamp). In the event of a surplus delivery, the suppliers must collect the goods within five working days. Any delivery shortages shall be credited.


Quality of the packaging/delivery: Damaged products and products that do not meet the agreed requirements will not be accepted. Any expenses incurred shall at all times be for the account of the supplier.


See the various packaging requirements further on in this document for stock/dispatch suitability criteria.