Delivery notification:
Shipment deliveries to Timing are by appointment only. For each shipment you will need to make an appointment, which is only possible by email. A delivery request must at least include the following:
– A correctly completed packing list with PO number(s)
The products must be accompanied by a packing list specifying (among other things) quantities per size and stating your product codes (Wehkamp product code or, if known to Wehkamp, EAN or supplier number) and the PO number(s).
– A shipment reference number
– A proposed delivery date and time.
After submitting a delivery request, you will receive a response confirming the appointment or alternative proposal within four hours, taking opening hours into account.
Delivery of shipment:
Reporting in
Upon arrival, the supplier / carrier presents the consignment note and packing list at the side entrance. As soon as the driver and, where applicable, the driver’s mate enter the building, they are required to wear a safety vest and safety shoes. The driver’s first point of contact is the expedition employee.
Unloading
The driver and driver’s mate are to follow the expedition employee’s instructions and help with unloading the consignment. A signature will be placed on the consignment note for receipt of the smallest stated unit (pallets/packages/items).
Deviations / rules
- Damaged goods will not be accepted
- Communication and dealing with quantity shortages or excesses in the shipments go through your Wehkamp contact
- Shipments that have not been pre-announced will be refused.
Invoicing
You will be billed directly for the services provided by Timing.
The Timing VAS opening hours are Monday to Friday from 8.00 am to 4.30 pm; unloading of goods ceases at 4.00 pm.
