For checking the quality of the ordered products we need:
Proto fitting samples
Pre-Production or photo samples
Final inspection reports (if agreed with QA)
All proto samples requested by Wehkamp need to be delivered:
In packaging that is appropriate for mail-order dispatch.
With sample card including Wehkamp style name or number, composition and weight of fabric, maker name and date.
In the correct fabric as the order and size specification have indicated.
Samples will be judged for:
The composition of the material.
The full presence of all parts/accessories (if applicable).
Wehkamp QA will:
Draw up a report with his/her findings.
And directly sends this to the supplier or the agent with a copy to the buyer/buying assistant.
Only after the supplier has confirmed that all necessary changes will be carried out an article will be approved for production.
Wehkamp will have to ask for a revised sample.
QA will ask to check a photo sample before they approve fit of product for production. Buying always needs to see a photo sample for final approval.
If final inspection report doesn’t add up to our quality standards, QA will request improvements.
All bulk items must be approved by Wehkamp before starting production:
Bulk fabrics and test reports
Trims and artworks
Care labels and hangtags
Arrival and delivery:
Wehkamp needs well in advance written information from all articles concerning:
The composition of each package
The number identification per pack (in case an article consists of more than one package)
The composition and the identification of any product or packages must not be changed if at all possible, this also applies for repeat orders.
Whenever, compared to prior deliveries, the composition or the identification of the packs need to be changed this must be passed on to the buying department at an early date.
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